Sophie believes setting a reminder is the best way to avoid subscription traps<\/p>\n
Ever been confused by a random amount leaving your bank then had that sinking feeling it's a subscription you forgot to cancel or didn't mean to sign up to?<\/p>\n
From TV streaming, to meal deliveries and beauty boxes there are subscriptions for almost everything.<\/p>\n
Often the first order is free or heavily discounted so you give it a try and tell yourself you'll cancel it before the deadline. But it's easy to forget and sometimes not straightforward.<\/p>\n
Following Prime Minister Andy Burnham's crackdown on subscription traps, three people tell us how they got into – and out of theirs.<\/p>\n
Sophie Branscombe, 23 from Wirral, says she signed up for a free trial of a photo editor app then saw a payment of \u00a389.99 had gone out of her bank.<\/p>\n
"It was a free trial, and they did make it clear I was signing up to a subscription, but there was no reminder of when [the free period] would end," she says.<\/p>\n
Sophie says she wasn't able to get a refund through the firm. Instead she submitted a refund request via Apple "report a problem" which refunded everything. The BBC has asked the company for a response.<\/p>\n
Sophie's advice to others is to set reminders as soon as you sign up to a subscription for when the free trial ends.<\/p>\n
"Make it a habit of checking what subscriptions run out and if you also find that you don't like something after signing up to a free trial, cancel straight away," she says.<\/p>\n
Hussein described the cancellation process as "near impossible"<\/p>\n
Hussein Zaaiter, 21 from West London was using a free software trial for his university work and says when he tried to cancel he faced several complications.<\/p>\n
"I tried online chat, email and even the phone at one point as they were constantly charging me," he says.<\/p>\n
He says a payment of \u00a316 left his account, then another of \u00a332 before he froze his card. "They tried to charge me seven times," he says.<\/p>\n
He contacted his bank to explain the situation in the hope of being reimbursed.<\/p>\n