Manchester Airports Group (MAG), which operates three major UK airports, has confirmed that an unauthorised third party accessed a quantity of customer data in a cybersecurity incident.
The breach affected information connected to car park, lounge and Fast Track bookings, as well as in-airport Wi-Fi registrations at Manchester Airport, London Stansted Airport and East Midlands Airport.
MAG said it moved quickly to contain the incident and has been working with specialist advisers and relevant authorities.
According to MAG, the compromised information includes:
The airport operator stressed that bank and payment details were not exposed.
“Neither MAG nor the system accessed hold customers’ bank or payment details,” the company said.
MAG also said it is taking steps to protect customers and its systems following the incident.
Despite the cybersecurity breach, MAG said there had been no impact on passenger safety or aviation security.
“At no point has passenger safety or aviation security been compromised,” the company said.
The incident has also not caused any operational disruption at the three airports.
“Airport operations remain unaffected and customer parking services continue to operate normally,” MAG said.
MAG said it has informed the relevant authorities and is cooperating with them as the incident is addressed.
The operator said it had immediately contained the risk and was working with specialist advisers to protect its customers and systems.
The company also apologised to customers for any concern or inconvenience caused by the breach.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously,” MAG said.
