Meta’s Chief Global Affairs Officer Joel Kaplan apologised to IT Minister Ashwini Vaishnaw after the company admitted it mistakenly restricted Prime Minister Narendra Modi’s social media post before restoring it.
Meta’s Chief Global Affairs Officer Joel Kaplan on Wednesday apologised to Union IT Minister Ashwini Vaishnaw on behalf of the company after Prime Minister Narendra Modi’s social media post was mistakenly restricted.
Kaplan said he conveyed the apology to the minister over what he described as an error that led to the restriction of the Prime Minister’s post.
Prime Minister Narendra Modi had shared a vertical video on July 23 in which he addressed the public directly. According to Meta, the video was briefly removed from Facebook and Instagram before being restored.
The company attributed the removal to a technical glitch and said the content had been taken down in error before being reinstated on its platforms.
The Ministry of Electronics and Information Technology (MeitY) reviewed the incident and described Meta’s initial explanation as “inadequate”. The company subsequently maintained that the removal was unintentional and restored the post.
India remains Meta’s largest user market, with hundreds of millions of people using Facebook, Instagram and WhatsApp.
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