The company believes its heritage of being an Indian IT company, backed by the prominent family from Oman called the Suhail Bahwan Group, also gives it an advantage in the market.
Despite continuing geopolitical uncertainty, technology spending by governments and businesses across the Middle East remains robust, and continues to be robust growth opportunities for IT solutions provider Bahwan CyberTek, its new MD and CEO Amrinder Singh said.
The IT services company has a unique geographic mix whereby roughly a third of its business comes from from the US, the Middle East, and India and the Far East each, and Singh, who has spent almost 3 decades in the IT sector before joining BCT two months ago, told businessline that he expects Middle East market to continue growing.
“Oman and the UAE are core markets in the Middle East for us. We do a lot of work for them in public sector, energy, and banking and financial sector,” says Singh. “For example, in Oman, one of our clients is one of the largest petroleum developmental organizations. We run an end-to-end IT managed services for them,” he added.
“We are seeing still strong, robust demand for our services, both from government and ministries across the Middle East and the private sector,” Singh said. The company believes its heritage of being an Indian IT company, backed by the prominent family from Oman called the Suhail Bahwan Group, also gives it an advantage in the market.
The company serves several sectors but significant work is in banking, financial services, telecoms, energy and utilities. It also does a sizable amount of work for the public sector, especially in the Middle East, India and the Far East.
The 27-year-old IT services company has an annual run rate of about $250 million and the new CEO believes that its relatively smaller employee base of 5,500 gives it greater flexibility than large IT services companies to adopt AI, retrain employees and respond quickly to changing customer requirements. Almost everybody in the technology function, in the delivery function is AI trained, says Singh. The company is looking to grow at 10-15 per cent over the next 2-3 years.
In addition to IT services, the Chennai-based company also around a dozen proprietary products, many of them built around IoT capabilities. We are now infusing AI into these products to improve their value to customers, Singh said. It is also seeing increasing traction in some of these, especially from clients in the energy sector, given the recent crisis.
FuelTrans uses sensors to monitor fuel inventories and other parameters at petrol stations in real time. The solution can predict where and when fuel needs to be moved to prevent petrol pumps from running dry.
Given the recent oil market situation, BCT has seen two new orders from Indian clients and is also in discussions with oil marketing companies in three African countries, with pilots underway.
Singh also notes that a changing geopolitical environment is accelerating demand for localised technology services and delivery teams in different markets. “I feel that the current geopolitical situation … is going to create a need for more and more localised services with local delivery pools,” he said.
BCT has already built local delivery capabilities in markets such as Oman, Taiwan and Brunei.
The company also plans to use joint ventures and special purpose vehicles as a key route to expand in its existing international markets. As the new CEO, Singh says that the company would continue to explore JV and SPV structures, particularly in markets where local presence and capabilities are becoming important.
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Source: Read the original article on www.thehindubusinessline.com
