I hate ChatGPT’s new 'ums', 'rights' and awkward pauses
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I don’t like ChatGPT’s latest voice model. If you don’t use voice to interact with ChatGPT, this might seem like a strange thing to get worked up about, so let me explain.
Until recently, its voices have all sounded fairly advanced. But there was still something unmistakably AI-y about them. At times, they sounded smooth and even expressive, but also stunted and, well, robotic.
The latest voice update attempts to smooth away the rest of those more robotic edges. Which means that ChatGPT now pauses, hesitates, changes intonation and adds lots of little noises humans make without even thinking about it.
There are lots of “umms” and “hmms”. There are plenty of drawn out “yeeeahs”, as well as enthusiastic “ooohs”. Sometimes it sounds like it’s taking a breath or sighing. Sometimes it pauses halfway through a thought. And often its voice rises at the end of a sentence. In other words, it’s been changed to sound more human and I find it incredibly annoying.
When I first tried it, I thought it was broken. Especially because of the way it said a filler word then paused. Once I’d heard three long “hmmms” in a row, I couldn’t pay attention to anything else it was saying in response. So I decided to turn my irritation into an experiment. I opened the different voices in ChatGPT, started talking and counted all of the filler words.
I started with Maple, one of ChatGPT’s more cheerful, female-sounding voices, and within a conversation that lasted about 5 minutes I counted 20 “hmmms”. There were also lots of elongated “yeeeahs”, a couple of “uhhhhs”, an “ooooh”, a “hmm nice” and several enthusiastic “yeah, totally” responses.
There was also a lot of rising intonation, which is when the pitch of the voice goes up at the end of a sentence. That made me wonder whether I was just getting hung up on some speech quirks that were more associated with US English than ChatGPT, so I switched voices.
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Next, I tried Vale. It’s a bright and inquisitive British female voice. Interestingly, Vale had a different set of verbal habits. There were fewer “hmmms”, but plenty of “ohhh yeeeahs”, long “suuuures” and a few “riiiights”. And its intonation also seemed to rise constantly, particularly when it was asking me questions.
I thought I’d try a more obviously male-sounding voice next. I chose Arbor, another British voice, which I found calmer but much more stilted. It gave me way less of those exaggerated conversational noises that I disliked in Maple, but replaced them with strange pauses and a staccato rhythm. At times it seemed to stop talking in really odd places.
After around 20 minutes of conversations across the different voices, I'd counted more than 100 filler words and conversational noises.
I’d gone into these conversations with ChatGPT looking for things that irritated me. I was listening closely for every “umm”, strange pause and exaggerated “yeeeah”. I was intentionally trying to count all the quirks OpenAI had added to ChatGPT’s voice to make it sound more like a person.
But, weirdly, the conversation started to feel different. I reluctantly began talking about priorities and my week ahead to test the voices. And instead of giving ChatGPT prompts and waiting for its responses, I soon found myself slipping into a much more natural conversation. This surprised me because I still didn’t like the voices.