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Research: What Physical Retail Stores Deliver in a Digital Economy

by Ayşe Çetinel, Gürhan Kök and Robert Rooderkerk One could be forgiven for concluding that the physical store is in terminal decline. Vacant storefronts remaining a common sight on many high streets, and e-commerce continues to capture a growing share of consumer spending. Yet some of retail’s fastest-growing companies are not retreating from physical stores. […]

By deepak · August 18, 2026 · 1 min read

by Ayşe Çetinel, Gürhan Kök and Robert Rooderkerk

One could be forgiven for concluding that the physical store is in terminal decline. Vacant storefronts remaining a common sight on many high streets, and e-commerce continues to capture a growing share of consumer spending. Yet some of retail’s fastest-growing companies are not retreating from physical stores. They are opening them at an accelerating pace.

Source: Read the original article on hbr.org