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Xbox CTO Says Major Outage Bug Has Been Fixed

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By deepak · August 12, 2026 · 10 min read

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Xbox chief technology officer Scott Van Vliet has provided an update on the major Xbox outage last month stating the team has worked on a fix to the bug that has begun rolling out in an update.

"As I previously wrote, an underlying service required for XBOX Home Console sharing and Game Pass purchased content, as well as some PC scenarios, experienced an outage whereby an update to the system put some services in an unresponsive state," he said.

"This was compounded by a bug in the XBOX client software stack, which caused other license checks to also fail when that first service went down. These two issues created some cascading failure scenarios that affected some players' ability to launch games and causing cascading issues with library enumeration."

He added, "We are transitioning ownership of the underlying licensing service to the XBOX team while our engineers are actively hardening the services and infrastructure for future updates. The client bug has been fixed in an upcoming release, which starts rolling out today, August 10, and becomes mandatory August 17."

The Xbox engineering and operations teams are looking on ways to "improve reliability of our products and services." More updates will be shared in the coming weeks and months as they work on rolling out new features to players, including quality of life system updates.

A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012 and taking over the hardware estimates in 2017. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel. You can follow the author on Bluesky.

So they DDoSed themselves due to license checks. Sounds great for the inevitable all-digital future!

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